Job details

POLICE DISPATCHER/ RECORDS TECHNICIAN

Santa Rosa Junior College


Salary: $4,824.00 - $5,867.00 Monthly

Job Type:

Job Number: 14-00862

Location: Santa Rosa, CA

Department: District Police

Closing: Continuous

Description

FILING DEADLINE: Open Until Filled
It is the candidate's responsibility to be sure that ALL required materials are submitted by the filing deadline.

!! Applicants with no related experience are encouraged file for equivalency in order to be considered!!

COMPENSATION AND BENEFITS:

• Salary Range: $4,824-$5,867 per month with the maximum salary placement at $5,323 per month (placement within this range based on experience as documented in application materials).
• Fringe Benefits: The District offers a competitive (benefits are pro-rated for part-time employees) health & benefits package for employees and eligible dependents.
• Leave/Holiday Time: Full-time classified members earn 8 hours of sick leave and start off accruing 8 hours of vacation for each month worked (accrual rate increases after third year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (14 holidays/year, pro-rated for part-time employees).

JOB DESCRIPTION:

Under general supervision, receives emergency and routine calls for police, fire and medical assistance and dispatches necessary units; receives requests for information from field personnel regarding vehicle registration, driving records, probationary/parole status and warrant information, and provides pertinent data; obtains information through teletype from the California Law Enforcement Telecommunications System (CLETS); enters information into CLETS and relays information to other law enforcement agencies as needed; operates CCURE Security System; creates and updates events in a Computer Aided Dispatch (CAD) system; maintains crime report and other complex databases; maintains and distributes records in accordance with the Public Records Act; receives, takes inventory and controls property and evidence; provides customer service for heavy walk-in traffic; and performs a variety of general support duties related to the operation of a police communications center that functions 24 hours a day, 7 days a week; and performs related work as required. This is a full-time, categorical (parking funded), classified position. The position may be eligible for a 5% shift differential per the SEIU Contract, Appendix H. A uniform allowance of $62.50 starts after completion of three months in the position. This position is contingent upon funding and Board approval.

SCOPE:
The Police Dispatcher/Records Technician receives calls for emergency assistance and dispatches necessary units; processes and maintains database records of pertinent information and evidence related to criminal cases; monitors the CCURE Security System to ensure security and dispatch of appropriate units.

DEPARTMENT DESCRIPTION:
The Santa Rosa Junior College District Police Department includes 13 sworn Police Officers, 6 police dispatchers, 6 non-sworn Community Service Officers, and 15 to 30 Cadets (varies by semester). This Police Department was P.O.S.T. accredited in 1988. SRJC has over 36,000 students, faculty, and staff a semester combined with dozens of other sites across Sonoma County.

Essential Functions
KEY DUTIES AND RESPONSIBILITIES:
Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.

1. Receives and processes emergency and non-emergency calls using a complex Computer Aided Dispatch system and other computer software and programs.
2. Determines nature and location of emergency; dispatches emergency units as needed and in accordance with established procedures.
3. Operates a variety of specialized communications equipment and technology, and monitors multiple local law enforcement radio frequencies.
4. Enters and extracts data for a variety of records using several complex systems and databases.
5. Completes final review of and submits crime reports; processes criminal documents and evidence requests.
6. Maintains automated electronic record systems (such as ARMS, CLETS, CAD, I/LEADS, ARF, etc.); records incident information, witness statements, reports filings and updates legal action taken in criminal cases; researches data and prepares reports for internal and external requests.
7. Interprets and applies laws regulating the control and release of criminal records; maintains criminal records in accordance with applicable regulations.
8. Represents the District at a variety of meetings, conferences and trainings.
9. Compiles, prepares and distributes Federal Student Right to Know Act (Clery Act) information.
10. Provides and receives confidential information to and from outside agencies such as, District Attorney's Office and Department of Justice, as appropriate.
11. Operates Live Scan fingerprinting equipment.
12. Inputs information for CCURE building management systems including personnel access, timed lock schedules and badging clients.
13. Monitors parking permit machines and notifies staff if service or pick up for monetary fees is needed; runs reports for permit machine records.
14. Performs a variety of general clerical duties such as filing, indexing and record keeping, lost and found, cashiering and issuing parking permits.
15. Performs a variety of specific record keeping duties, such as the sealing, expunging and purging of confidential records based on applicable laws.
16. Provides courtroom testimony.
17. Provides timely reports of critical incidents to AlertU and Nixle emergency communications.
18. Serves as the DMV liaison for District driver clearances; maintains driver pull records.
19. Conducts background checks for other law enforcement agencies and private investigators.
20. Develops and updates department web site.
21. Interacts with various types of digital media files such as the communication center's phone/radio files, security video files, and various digital picture files and makes evidentiary copies for investigating officers, the District Attorney's Office, or as directed by a court order.
22. May serve as lead worker to other Classified staff.
23. Trains student and short-term, non-continuing employees.
    

Minimum Qualifications

EMPLOYMENT STANDARDS

ABILITY TO:

Enforce and apply all laws, rules and regulations; read, understand and interpret standard official legal documents; work effectively independently, and as a member of a multidisciplinary team; communicate effectively with people of diverse backgrounds and representatives of other agencies both in person and over the telephone; exercise independent and immediate judgment and discretion in analyzing and resolving problems; read, correct and prepare clear and concise reports; demonstrate sensitivity to, and respect for, a diverse population; simultaneously operate a variety of complex computer software and programs; continuously multitask; operate a vehicle in a safe manner; work effectively under stress in emergency situations; maintain cooperative working relationships; remain calm in emergency situations; convey and follow clear and concise communications and directions.

KNOWLEDGE OF:

Standard radio or telephone communications equipment; standard broadcasting procedures and rules; public safety classification codes law enforcement terminology; automated records management systems and alternative data processing applications; statistical management information systems as applied to law enforcement activities; the criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office, and the processing of information through the criminal justice system; District policy and procedures and local geography; and detailed provisions of various California codes and laws, as well as other legal and case law updates.

MINIMUM QUALIFICATIONS:

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

Education:

Graduation from high school and some relevant college coursework. Must satisfactorily complete the POST certified Public Safety Dispatchers Basic Course within 12 months of hire and the POST Basic Records Course within 24 months of hire.

Experience:

Previous experience in a dispatch center, parking and traffic control, radio communications or in public relations in a public safety capacity.

NOTE: Applicants with no related experience as described above are encouraged to file for equivalency in order to be considered.

LICENSE OR CERTIFICATE:

Must possess a valid (Class C) California driver's license and an acceptable driving record. Ability to obtain current First Aid and CPR certification.

OTHER REQUIREMENTS:

• Must satisfactorily complete a background investigation, which includes polygraph, a medical examination a psychological examination and POST Entry-Level Dispatcher Selection Test Battery. This is a pre-employment test that measures verbal ability, reasoning, memory and perceptual ability. The abilities measured by this test are identified in a statewide job analysis as being essential for successful performance of dispatcher abilities throughout California and are necessary for entry-level candidates to possess before hire.
• Must be able to perform full range of motion activities, such as, but not limited to, constant repetitive motions, walking, standing, lifting (up to 50 lbs. unassisted), or climbing while performing duties.
• Due to the unpredictable nature of public safety work, may be assigned to work various shifts, including evenings, weekend, and graveyard shifts and holidays. Occasional exposure to situations which may be dangerous or life threatening. Required to wear a uniform. Must be able to hear alarms and other auditory warning devices.
• Must stay current with continuing professional training requirements for POST and related legal updates.

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Application Procedures

APPLICATION PROCEDURES:
In order to be given consideration for this position, applicants must submit the following documents by the filing deadline:

1. A completed Santa Rosa Junior College Employment Application and responses to Agency-wide Questions. Please provide contact information (phone number and email address) for three professional references.
2. If applicable, completed Equivalency Form and supporting documents: Equivalency Application (Download PDF reader)
3. A brief cover letter explaining your interest in the position.
4. Current Resume.
5. Copies of all transcripts of all college level course work, including confirmation of degrees (unofficial copies acceptable (both sides), but official transcripts must be submitted prior to hiring). If transcripts are from an institution outside of the United States, applicants must provide a formal evaluation of their foreign degree(s) at the time of application. Contact the Human Resources Department for more information- https://hr.santarosa.edu/how-apply-qualify.
6. Copies of POST/CPR/First Aid certifications.
7. A current DMV Driver report (within the last six (6) months verifying a good driving record.

PLEASE SUBMIT ONLY MATERIALS REQUESTED.

SRJC POLICE DISPATCHER RECRUITMENT PROCESS:

1. Application Process: On-going review of applications for minimum qualifications
2. Committee Interview- applicants most suitably qualified for the position will be invited to interview with a screening committee. The Screening Committee may include representatives from the Faculty, the Administration, the Classified Staff, the Associated Students, and the Board of Trustees.
3. Background Investigation-

a. Extensive background check b. Most qualified candidates will be scheduled for step 4.4. Conditional Offer of Employment pending clearances of the following:a. Psychological Evaluationb. Pre-Employment Medical Examination5. Finalist Interview with the Chief of Police and Vice President of Finance and Administrative Services.
If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

CAMPUS DESCRIPTIONS (click here)
STRATEGIC PLANNING (click here)

MORE ABOUT SRJC HUMAN RESOURCES
PHYSICAL ADDRESS: 1988 Armory Drive
MAILING ADDRESS: 1501 Mendocino Avenue, Santa Rosa, CA 95401
PHONE: (707) 527-4954
FAX: (707) 527-4967
EMAIL: bhodenfield@santarosa.edu

The office is located in the Button Building on the Santa Rosa campus. All documents included in your online employment application become the property of the District. Your employment application for this opening will not automatically be considered for future openings. New employment application(s) must be submitted for each opening.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

1. In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
2. Must be fingerprinted and have background clearance (at applicant's expense); Candidate selected will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense); and
3. Must take a TB test (once hired and every four years thereafter).

Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)
Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can read or obtain a full copy of this report by going to SRJC Campus Police. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by coming to the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.

Equal Employment Opportunity
SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.

The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities--including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.

The Sonoma County Junior College District is an Equal Opportunity Employer.



To apply, please visit https://www.governmentjobs.com/careers/santarosajc/jobs/2654940/police-dispatcher-records-technician






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